Frequently asked questions
Is the school really free?+
All six chapters, ten articles, the glossary and both tools are free to read and use. You do not need an account or payment details.
Do I need to sign up to read the lessons?+
No. Start with any chapter and use the tools immediately. Registration is only for requesting a guide and an introductory call.
What happens on the introductory call?+
The call concerns the free programme and its learning materials, in your selected language. It is not a request for paid-course marketing.
Will this tell me what to buy or sell?+
No. Charts Haven teaches how to read and compare data. The examples are illustrative and are not personal recommendations or forecasts.
Are there paid courses?+
There are no paid courses available at launch. No purchases, subscriptions or sales enquiries are included in this site.
Where do my observation notes go?+
Nowhere. They remain in memory in the current page. Reloading, navigating away or closing the page removes them. Print a copy if you want to keep your work.
How can I cancel a call?+
To cancel your introductory call, use the cancellation button on your confirmation page or email support@charts-haven.com. No reason is required.
Can I use a foreign phone number?+
Yes. Your country code does not determine the language of your call.